Terms and Conditions - Perrin Services

Effective Date: 25/04/2025

1. Introduction

• 1.1. These Terms and Conditions ("Terms") govern the use of the services ("Services") provided by Dewi Perrin, trading as Perrin Services ("We", "Us", "Our"), a sole trader based in the United Kingdom, to you, the client ("You", "Your").

• 1.2. Our primary place of business contact is via email at perrinservices@protonmail.com. Our website is www.perrinservices.com ("Website").

• 1.3. By booking any Service via our Website or associated booking system (Cal.com), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not book or use our Services.

2. Description of Services

• 2.1. Perrin Services offers guidance, education, and consultancy services in the following areas:

  • Personalised Consultations: Tailored 1-on-1 support for specific queries.

  • ReSkilling Sessions: Building essential digital skills (e.g., Excel, basic computing).

  • UpSkilling Sessions: Exploring advanced technology tools, AI & Blockchain concepts.

  • Career Guidance: Support with CVs, modern application strategies, and interview preparation.

  • Economics Support: Guidance on understanding budgeting principles and finance best practices.

• 2.2. Important Disclaimer: Our Services provide guidance and education based on our expertise and experience. Services do NOT constitute, and should not be relied upon as, regulated financial advice, investment advice, legal advice, tax advice, or mental health therapy. You are solely responsible for any decisions or actions you take based on the information provided during our sessions.

3. Bookings

• 3.1. All bookings for Services should be made via the booking system (Cal.com) accessible on our Website.

• 3.2. You are responsible for ensuring the details you provide during booking (name, email address) are accurate.

• 3.3. Confirmation of your booking, including the scheduled time and meeting link (e.g., Google Meet, Zoom), will be sent to the email address you provide.

4. Fees and Payment

• 4.1. Fees for our Services are charged per hour session as follows:

  • Personalised Consultations: £50 per hour session.

  • Economics Support: £40 per hour session.

  • ReSkilling Sessions: £40 per hour session.

  • Career Guidance: £40 per hour session.

  • UpSkilling Sessions: £60 per hour session.

• 4.2. Payment is due within 24 hours after the scheduled session time.

• 4.3. Payment instructions, including a secure payment link processed via Stripe, will be sent to your email address following the completion of your session.

• 4.4. Referral Discount: A 50% discount applies to a client's first paid session only, contingent upon the client referring a new individual who subsequently books and attends a free introductory call with Perrin Services. This discount will be applied manually or via adjusted payment instructions. We reserve the right to verify the referral.

• 4.5. All fees are stated in GBP (£). Failure to make payment within the specified timeframe may result in restricted access to future services.

5. Cancellation and Rescheduling Policy

• 5.1. If You need to cancel or reschedule a booked session, You must provide at least 24 hours notice prior to the scheduled start time by contacting us via email at perrinservices@protonmail.com.

• 5.2. Sessions cancelled or rescheduled by You with at least 24 hours notice will not be charged and can be rescheduled at no additional cost.

• 5.3. If You cancel with less than 24 hours notice, or if You fail to attend a scheduled session (no-show), the session fee remains payable in full. Rescheduling in these circumstances may be subject to our discretion.

• 5.4. In the unlikely event that We need to cancel or reschedule a session, We will provide You with as much notice as possible and no fee will be charged for that session. We will offer to reschedule the session at a mutually convenient time.

6. Client Obligations

• 6.1. You agree to provide accurate and complete information when booking and during sessions.

• 6.2. You agree to attend sessions punctually at the scheduled time.

• 6.3. You are responsible for having a stable internet connection and a suitable device for participating in online sessions.

• 6.4. You agree to participate actively and respectfully during sessions.

• 6.5. You acknowledge that the Services are educational and guidance-based, and specific outcomes are not guaranteed.

7. Confidentiality

• 7.1. We will treat all information shared by You during sessions as confidential, except where disclosure is required by law or where We believe there is a serious risk of harm to You or others.

• 7.2. Our use of your personal data (Name, Email) is governed by our Privacy Policy, available here: https://www.perrinservices.com/privacy-policy

8. Intellectual Property

• 8.1. All materials, content, templates, or resources provided by Perrin Services as part of the Services remain the intellectual property of Dewi Perrin trading as Perrin Services.

• 8.2. These materials are for Your personal use only and may not be reproduced, distributed, or used for commercial purposes without Our express written permission.

9. Disclaimer of Warranties and Limitation of Liability

• 9.1. We provide Services with reasonable care and skill. However, We make no warranties, express or implied, regarding the outcomes or results of the Services.

• 9.2. We do not guarantee that the Services will lead to specific results such as job offers, financial gains, successful implementation of technology, or resolution of all queries.

• 9.3. You are solely responsible for the decisions and actions You take based on the guidance and information provided.

• 9.4. To the maximum extent permitted by law, Our total liability to You for any claim arising out of or relating to the Services or these Terms shall be limited to the amount of the fee paid by You for the specific Service session giving rise to the claim.

• 9.5. We shall not be liable for any indirect, consequential, or special losses.

10. Privacy

• 10.1. We are committed to protecting your privacy. Please refer to our Privacy Policy (https://www.perrinservices.com/privacy-policy) for details on how we collect, use, and protect your personal data.

11. Governing Law and Dispute Resolution

• 11.1. These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

• 11.2. The parties agree to attempt to resolve any dispute amicably through informal negotiation before resorting to formal legal action.

• 11.3. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

12. Amendments

• 12.1. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our Website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

13. Contact

• 13.1. For any questions regarding these Terms, please contact us at perrinservices@protonmail.com.